Support
The Elite Parent helps families organize school tasks, birthdays, holidays, activities, travel, appointments, custom reminders, and thoughtful family details.
Local-Only Data
The current version stores app data locally on your device. There is no account, login, or backend sync in the current version.
TestFlight Updates
If you are testing with TestFlight, update The Elite Parent through the TestFlight app to get the latest beta build.
Deleting The App
Deleting the app may delete local child profiles, reminder details, pack setup answers, completed or dismissed states, and custom reminders.
Reminder Refresh
If reminders look out of date, open the app and refresh the Dashboard, Calendar, or Timeline if that option is available.
Basic Troubleshooting
- Confirm you are using the latest TestFlight or installed build.
- Open Manage Packs to confirm the relevant pack is turned on.
- Check pack setup details if a reminder depends on dates, such as a trip, activity, school event, or holiday preference.
- Use Calendar or Timeline filters to confirm the correct child or Everyone view is selected.
- Remember that dismissed or completed reminders are hidden from active views by default.
Privacy
The current version is local-first. User-entered child, family, and reminder data is stored on device. The current version does not include analytics, advertising SDKs, third-party tracking, data sale, account sync, or live partner sharing.
Read the Privacy Policy.
Coming-Soon Features
If you see references to linking another parent, partner sharing, AI flyer scanning, subscriptions, or payments, those features are not live in the current version unless a future release changes the app. They should not be treated as working support paths today.
Contact
For help, send a note to support@cegeenterprises.com. Include your app version/build, device model, iOS version, and a short description of what happened.
For privacy questions, contact privacy@cegeenterprises.com.